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  • Webinar - Customer Service re: Patients

    • 3 Feb 2026
    • 12:00 PM - 1:00 PM
    • WEBINAR
    Register


    Customer Service re: Patients

    Tuesday, February 3, 2026

    12:00PM - 1:00PM EST


    Presented By: Amy Fajardo, CS, RCM

    MedCycle Solutions 


    Key Learning Objectives:

            • Who is your customer, knowing them
            • The difference between poor, good & excellent customer service
            • What your patients are looking for
            • How to deal with a patient complaint
            • Do’s & Don’ts
            • Training Tips


            Can't make the webinar?

            No problem! All registrants receive the recording and presentation slides

            following the webinar.


            (Members Attend Free, Non-members $35.00)


            HOW TO JOIN THE WEBINAR:             Please click the highlighted link provided in your confirmation email to receive the login information. 


            Continuing Education Units, CEU's:

            Earn 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.

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