Webinar - Instill the Hospitality Culture to Enhance the Patient Experience

  • 4 Feb 2020
  • 12:00 PM - 1:00 PM


Registration is closed

Instill the Hospitality Culture to Enhance the Patient Experience


February 4, 2020

12:00PM - 1:00PM

Presented By:

Karen G Sugar
Certified Interior Designer, Space planner and Facility Designer with over forty years’ experience in healthcare design

Attendees will learn:

  • How to create the most welcoming environment for your patients

  • How to enhance your patients' experiences with:         

  • Aesthetics
    Appropriate furniture
    Biophilic design
    Efficient traffic patterns
    Explanatory signage
    Attractive lighting
    Clear branding
  • How to protect your patients with ADA compliance

  • How to respect your patients' privacy with HIPAA observance related to your suite layout

  • Why your bottom line can be improved by introducing the Hospitality Culture

  • What costs can be lowered by creative design

  • How to reduce maintenance

  • How to retain your staff and keep them happy

(Members Attend Free, Non-members $25.00)

Continuing Education Enits, CEU's:

Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.

Maine Medical Group Management Association | 866.222.3777
staff@mainemgma.com | P.O. Box 3403, Hamilton, NJ 08619

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