Instill the Hospitality Culture to Enhance the Patient Experience
JOIN US AND LEARN WHILE YOU LUNCH! February 4, 2020
12:00PM - 1:00PM
Presented By:
Karen G SugarCertified Interior Designer, Space planner and Facility Designer with over forty years’ experience in healthcare design
Attendees will learn:
How to create the most welcoming environment for your patients
How to enhance your patients' experiences with:
Aesthetics Appropriate furniture Artwork Biophilic design Cleanliness Efficient traffic patterns Explanatory signage Attractive lighting Clear branding
How to protect your patients with ADA compliance
How to respect your patients' privacy with HIPAA observance related to your suite layout
Why your bottom line can be improved by introducing the Hospitality Culture
What costs can be lowered by creative design
How to reduce maintenance
How to retain your staff and keep them happy
(Members Attend Free, Non-members $25.00)
Continuing Education Enits, CEU's:
Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.
Maine Medical Group Management Association | 866.222.3777staff@mainemgma.com | P.O. Box 3403, Hamilton, NJ 08619